Coach and manage QA staff to perform their role to meet company objective such as yield improvement and customer complaint reduction. Coordinate colleagues of different departments to work together to have continual quality improvement. Assure proper response and handling of customer complaint with corrective actions and preventive actions and with audit to ensure action implementation and avoid reoccurrence of problem. Assure Quality Management System such as ISO9001 and IATF16949 is properly operated with continual improvement through different kinds of audit Maintain good relationship with and assure sufficient and prompt support to customer for customer satisfaction. Requirement: At least 10 years' experience in relevant field. Degree holder or above in engineering. Great attention to detail and a result driven approach. Systematic and Logical thinking. Objective and Customer oriented with effective communication skill. Capable to balance different expectations of interested parties to make best decision. Fluent in speaking and writing English, and Mandarin is preferrable.